Frequently Asked Questions
Everything you need to know about your Offroad Trading Company gear.
What is the typical shipping time for orders?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-7 business days, while international orders may take 10-21 days depending on your location.
How do I determine the right size for me?
Each product page features a detailed size guide. Since our apparel is designed for both comfort and durability, we recommend measuring a similar garment you already own and comparing it to our charts.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply contact our support team to initiate a return or exchange.
Are your materials sustainably sourced?
Yes, Offroad Trading Company is committed to ethical manufacturing. We use organic cotton and recycled polyester blends where possible to ensure our gear is as kind to the planet as it is tough on the trail.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
How should I care for my Offroad apparel?
To maintain the longevity of your gear, we recommend machine washing cold with like colors and tumble drying on low. Avoid using bleach or ironing directly on printed graphics.